Expériences professionnelles
Junior customer relationship manager
SOCIETE GENERALE , Milano - VIE
De Février 2022 à Février 2024
• Conducted 100+ onboardings for the investment banking division by managing business-oriented projects, focusing on KYC and compliance.
• Developed and maintained long-term relationships with key clients through consistent communication and personalized support.
• Actively facilitated the successful execution of 50+ deals and trained internal teams to enhance CRM efficiency.
Business analyst
ZADIG ET VOLTAIRE , Paris - Stage / Alternance
De Juillet 2019 à Décembre 2019
• Conducted in-depth performance analysis of the European retail network, tracking KPIs such as turnover projections, stock levels, and margins, and delivering detailed reports to the executive leadership team.
• Collaborated with store managers to streamline daily operations, improve efficiency, and ensure alignment with business objectives.
• Led pricing strategies, defined product assortment, and oversaw supply chain operations for 45+ international boutiques.
• Organized off-price partner sales by overseeing commercial negotiations and coordinating buying sessions with key partners such as Veepee.
Sales advisor
Indigo Bay , La rochelle - CDD
De Mai 2017 à Juillet 2017
• Sold high-end women's fashion (Liu Jo, Not shy, Maison Scotch, etc), exceeded commercial targets.
• Acted as an ambassador for clients’ satisfaction by guaranteeing optimal in-store experience and consistent visual merchandising.
• Prepared sales reports and developed business management tools.
Formations complémentaires
MSc in Management
Bocconi University
2020 à 2022
• Received the Bocconi International Award for academic excellence.
• Major in Entrepreneurship, SMEs, and growth strategy.
Global BBA
Essec Business School
2016 à 2020
• Graduated in the top 20% of the promotion.
• Academic international program: Bocconi University, Milan, 2019.
• Inter-campus exchange semester: ESSEC, Singapore, 2017.
Parcours officiels
Langues
Français - Langue maternelle
Italien - Courant
Anglais - Courant
Compétences
Centres d'intérêt
- Voyages
- Peinture