CD

Clara

CV - Clara Daoud

Expériences professionnelles

Merchandising strategy analyst

LOUIS VUITTON , Paris

Depuis le 01 juillet 2025

Crm data analyst

CHANEL , Dubai

De Février 2024 à Juillet 2024

• Provided monthly KPIs on clienteling actions, client listings and various ROI calculation for all divisions
• Conducted in-depth analysis to define client buying patterns across different Middle East markets
• Orchestrated monthly sales challenges, boosting sales growth through team engagement initiatives
• Implemented new tools to enhance process efficiency including advanced budget tracking systems and clienteling objectives reports

Marketing & event assistant, watches & fine jewellery

CHANEL , Dubai

De Août 2023 à Février 2024

• Fostered growth of W&FJ division by organizing events on a local, regional, and international scale
• Spearheaded the Qatar Fair project and ensuring successful execution through effective planning
and coordination
• Performed sales forecasting by analyzing data and identifying key market trends
• Carried out benchmarks to analyse competition in terms of products, pricing, and client services
• Coordinated and collaborated with cross-functionals teams (operations, CRM, digital, VM) to launch new collections, campaigns and set up boutique activations
• Conducted weekly store visits to gain in-depth business insights

Digital marketing & crm assistant for guerlain (lvmh)

Numberly , Paris

De Juillet 2022 à Janvier 2023

• Developed strategic recommendations for creation and deployment of marketing mechanisms over 11 markets (France, UK, USA...)
• Implemented digital campaigns, including targeted email and SMS strategies, and monitored performance to optimize results

Sales advisor

CHANEL , Paris

De Juin 2020 à Août 2020

• Advised customers, built customer loyalty through personalized service, and grew clientele on all product lines
• Managed stocks, customer returns, and verified merchandising on a daily basis
• Achieved top rank among interns for monthly sales performance

Formation complémentaire

Master in Management

IE Business School - Strategic Management

2024 à 2025

Parcours officiels

ESSEC – BBA (ex EPSCI) – 2023 – Cergy

Langues

Français - Langue maternelle

Anglais - Courant

Espagnol - Courant

Italien - Notions

Arabe - Notions

Chinois - Notions

Compétences

Stock Management
communication client
Customer Service
Intercultural Communication
Visual Merchandising
parcours client
analyse de données
Emailing
Digital strategy and deployment
STRATEGIE DIGITALE
Problem Solving
trello
Adobe Campaign Classic
Marketing Strategy
Marketing stratégique
CRM
Customer Relationship Management (CRM)
Gestion de la relation client
Jira
Project Management
merchandising
EVENT MANAGEMENT
Luxury Strategy
Microsoft Powerpoint
Benchmarking
Data analysis
Analytical Skills
Customer Engagement
Microsoft Power BI
Power BI
Excel
Microsoft Excel
Microsoft Office Pack
Maîtrise d'Excel, Word, PowerPoint

Centres d'intérêt

  • Voyages
  • Surf
  • Tennis
  • Lecture
  • Découverte de nouveaux restaurants et spécialités culinaires