Constance

● Coordination and delivery tracking of system integrations within Digital Core and Build & Run environments

● Collaborated with cross-functional development teams (BTP IS, ADF, AIS, Solace) and business stakeholders
● Monitored delivery KPIs and contributed to continuous improvement initiatives

● Participated in client steering meetings and multi-stakeholder project governance

● Ensured alignment between operational execution and integration roadmap

● Own/scale strategic partnerships (partner strategy, pipeline, account management) to support growth
● Build transformation toolkits (process mapping, governance, KPI dashboards) to improve internal efficiency and delivery quality.
● Strengthen stakeholder engagement through clearer collaboration workflows, operating rhythms, and cross-functional alignment.

● Led day-to-day operations planning, prioritization and delivery follow-up for the IT Systems team (PMO/operations).
● Coordinated stakeholders across departments; ensured governance and on-time execution of key initiatives.
● Monitored CSR/ESG and GDPR/RGPD commitments in partnership with Legal/Compliance.
● Managed ISO 27001 ISMS, EcoVadis & CyberVadis programs, built audit-ready documentation (policies, charters).
● Set up KPI tracking and continuous improvement routines, delivered an average +22% in yearly assessment scores.
● Supported risk management and compliance follow-up with internal stakeholders.

● Co-created an educational deliverable on data privacy and GDPR/RGPD compliance.
● Translated legal and compliance concepts into clear, accessible content for non-expert audiences.