Jean-Jacques JOVET

Drove strategic transformation from transactional staffing model to comprehensive services portfolio in small subsidiaries of a $7B US Group, aligned with the group’s best practices. Led service development, commercial enablement, and strategic partnerships.
Service Transformation & Portfolio Development:
- Customized and launched end-to-end services portfolio spanning managed teams, fixed-price development projects, nearshore/offshore delivery, and Partner-funded solutions.
- Created 260 tailored service proposals across 180 clients in 8 countries (France, Belgium, UK, Netherlands, USA, Sweden, Germany, Switzerland), winning 73 strategic engagements.
- Contributed to 34% growth in European services revenue in 2025 through new offerings and client transformation.
Strategic Partnerships & Business Development:
- Established and operationalized strategic partnerships with CSPs leveraging funding and expertise to win new clients (e.g., KBC with AZURE) and expand existing relationships.
- Transformed key accounts from transactional staffing to strategic partnerships (e.g., evolved ING Belgium from resource allocation to enterprise-wide transformation projects including legacy application migration and team modernization).
- Orchestrated cross-practice collaboration between UK, US, and local European teams to deliver integrated solutions adapted to local market requirements.
Services Enablement & Team Development:
- Coached and trained commercial teams across EMEA on services methodology, client engagement, partnership development, and complex contract negotiation.
- Provided hands-on support to junior sales, developing their capability to identify, scope, and close services opportunities.
- Led contract negotiations and structured commercial terms for complex multi-year services engagements.

Created my own company for Transition and Transformation activities.
Managed personal financial and real estate projects while fully recovering from a sports injury.
Skills:
- Finance, accounting, entrepreneurial skills, risks management, resilience.
- Consulting, risks management, entrepreneurial skills, …

Restored and scaled Professional Services and Presales functions for a Field Service Management (FSM) and supply chain last mile optimization AI software company facing intense competition, activity and operational challenges.
- Managed portfolio of 200+ fixed price projects generating €8M annual revenue, with distributed teams across multiple locations.
- Reorganized, coached, and re-motivated teams in crisis enabling them to manage particularly complex and diverse projects.
- Designed and launched more profitable service offerings, improving margin by 10 points through industrialized processes.
- Enhanced activity management, expanded service coverage, and strengthened client and internal relationships.

Completed 18-month Executive MBA program (ranked 12th globally) conducted in English with cohort of 15 nationalities across 3 continents. Developed entrepreneurial project for a web platform leveraging last generation technologies and business models for an emerging real estate market.

Key Modules studied and practiced:
- At ESSEC: Talent Management, E-business, Digital Marketing, Supply Chain Strategy, Managerial Accounting.
- Special Military school of St Cyr: Crisis Management and Leadership.
- MANNHEIM: Corporate Finance, Innovation, German Industry, Business Ethics, Intrapreneurship, Venture Capitals, Social Entrepreneurship, Risks Management, Merge and Acquisition.
- Georgetown University Washington: Geopolitics, War Room, Business – Institutions – Government Relations.
- ESSEC SINGAPOUR: Geopolitics in Asia-Pacific, Negotiation in Asia.
- Yonsei University SEOUL: Innovation in Korea, Negotiation Strategy.

Managed contracts, service delivery (Build & Run), and P&L for key accounts in hyper-growth cloud services environment.
- Managed up to 1,000 servers for 83 clients across facilities, Web, E-Commerce and Production activities.
- Led several mutualized teams on 4 different continents.

Achievements:
- Implemented for Saint-Gobain a never seen multi-cloud solution enabling end-user friendly pay-as-you-use environments.
- Ensured high service levels (flexibility, innovation, availability, security).
- Ensured new applications integration within 5 days and new servers in 10 min.
- Improved P&L while managing a 140% growth within 1 year …

Managed multiple strategic accounts with full P&L responsibility, leading large-scale service delivery operations.
CEA and RFF accounts:
- Managed contracts, service levels and P&L, built budget and master plan with the COO.
- Led 80+ people organization across 18 sites covering service desk, integration, development, technical and functional administration, and production.
- Extended and increased contract from €5M (2011) to €9M (2012) while improving key SLAs.
- Managed and developed project portfolio exceeding 4,000 days/year.

Louis Vuitton Malletier – LVMH account:
- Directed 65-person team across 10 sites in France and Switzerland delivering 70% of LVM's European support chain.
- Managed €4M+ contract covering front office, helpdesk, stores, projects, workshops and administration.
- Expanded business volumes and geographic coverage by 20% while improving SLAs, productivity and customer experience.
- Contributed to 15-point margin improvement over 9 months.

Managed Development and Support departments for open-source Enterprise Content Management (ECM) software company:
- Led 4 teams including offshore team in Romania, managing partners, investors, end clients, projects, and financial results.
- Developed new generic products and Applications (News Agency) through client projects.
- Optimised project management and client management.
- Implemented Agile, Scrum, and Kanban methodologies, training internal teams and partners for greater autonomy.
- Improved service revenue by 50% in 6 months through enhanced quality and profitability while securing existing accounts …