Matthias

+ TOTAL inventory of 576 Rooms

H Dubai, 236 Rooms, (Dubai | U.A.E)
Story Seychelles,100 Rooms, (Mahé | Seychelles)
Fisherman’s Cove Resort, 68 Rooms, (Mahé | Seychelles)
Story Rabat, 38 Rooms, (Rabat | Morocco)
Cue Podgorica, 122 Rooms, (Podgorica | Montenegro)
Al Maya Island Resort , 6 Villas (Abu Dhabi | U.A.E)

(●) Duties, (■) Responsibilities & (▲) Achievements

● Lead the execution of the Group's operative, sales & revenue management strategy, in line with the region-specific needs
● Provide direction to General Managers to steer the development of annual business plans, sales & revenue key performance indicators & capital expenditure plans.
● Lead strategy implementation & monitoring through the continuous tracking and assessment of properties commercial KPI’s achievement versus targets
■Reporting directly to CEO
■Managing a team of 12 members
■ Direct the preparation and consolidation of the budget for operations & monitor financial performance vs. budget
■ Recruit, Lead, coach & develop team members
■ Ensuring that all systems are updated & used efficiently (Duetto, OTA insight, OTA extranets, STS)
■Ad-hoc analysis on revenue projections for Abu Dhabi Capital Group on potential projects
▲ $21.7 Million USD Turnover in Room Revenue 2021, exceeded budget during post pandemic by 16.3% due to recovery plan and shift of segmentation strategy
▲ Revamped ‘Peak night Tracker’ fully automated tool in order for the team to yield effectively
▲ Introduced ‘All inclusive’ concept in Story Seychelles ,the first hotel on the island, contributing to $299K Total revenue in short period of 6 month
▲Coordinating with VP Marketing to ensure brand website is maximized. Recovered 88% in 2021 vs. 2019 of the revenue and increased the % rev. contribution from 5.1% to 5.3%
▲ Successfully implemented with Corporate IT for all properties, Sales & Catering system
▲ Renegotiated agreements to reduce commission fees from OTA, B2B wholesaler & other suppliers

+ TOTAL inventory of 543 Rooms

Amwaj Rotana, Jumeirah Beach Residence, 301 Rooms, (Dubai | United Arab Emirates)
Arjaan by Rotana, Media City, 242 Rooms, (Dubai | United Arab Emirates)

(●) Duties, (■) Responsibilities & (▲) Achievements

●In charge of revenue & reservation Department, managing overall a team of 12 colleagues directly
●Design & implement a continuous pro-active, selling strategy & action plan, which will drive the optimization of hotels profits
●Have the foresight to capture any unexpected opportunities & implement recovery plans to counter act threats to business
■Oversee the maximization of revenues through the combined efforts of reservations, Sales & MICE & other operational departments.
■ Driving business performance (chairing weekly basis ‘revenue meeting, performance call’ )
■ Managing & deploying inventory controls in PMS (rate categories/room type/overbooking )
■ Pricing & selling strategy though IDeaS G3 & Group quotes
■Analysis & monitoring (GOB report, displacement analysis, pace Analysis, peak nights strategies, no show summary & RGI growth report)
■Competitive & demand analysis (monitoring compset price via Rate360 )
▲ $30 Million USD Turnover per year in Room Revenue
▲Amwaj & Arjaan Top Key focus hotel within Rotana Hotels in Dubai
▲2015 to 2019 Forecast accuracy within -2 to 2% accurate
▲Set a new RGI record of 209 in Arjaan Rotana
▲2016 Reduce the number of Room Categories in Amwaj from 9 to 5 to simplify sales offering
▲Amwaj Rotana - IFH 2015 to 2019 ranked among top 6 hotels within Rotana amongst 54 hotels
▲Promoted/Internal Transfers : 9 colleagues
▲Assisted Director Front Office introducing attractive up-sell schemes resulted in 2015 vs. 2014 increase of 15% in Up-sell Revenue ( +100k AED ) : Amwaj Rotana #1 in Up-sell Revenue in 2015
▲Piloting for the whole Rotana company of IDeaS G3 RMS in Arjaan Hotel
▲2016-2019: Amwaj Rotana #1 in RGI for New Year period & vs. all Rotana Hotels vs. Compset

+ TOTAL inventory of 572 Rooms

Hilton Brisbane, 319 Rooms, (Brisbane | Australia)
DoubleTree Jakarta ,253 Rooms (Jakarta | Indonesia)

(●) Duties , (■) Responsibilities & (▲) Achievements

● To maximize revenue, market share and profits for a portfolio of hotels through the strategic coordination of revenue management processes, procedures & relational aptitude
● Budgeting of Room Revenue 2015 , Forecasting on a weekly basis (3 Month ahead & ROY)
■ Conducting daily detail calls with hotels to discuss (STR performance, pick up per segment, restrictions & pricing decisions)
■ Driving Commercial Performance (Chairing weekly basis ‘Business Focusing Meeting’ & ‘Group Review Meeting’)
■ Managing & deploying Inventory Controls in OnQ R&I ( Overbooking level by Room Type, Length of stay restrictions per room type & SRP’s )
■ Pricing & selling strategy though IDeaS & daily Group quote (Managing extranet Price & inventory, SRP Group Management, Monitor Demand Calendar for Group Quotes)
■ Analysis and Monitoring (BOB Materialization Report, Yield premiums, Hotelligence, Displacement Analysis, Pace Analysis, Peak Nights strategies, No show Summary, Price Elasticity Tests & Sell out efficiency )
■ Competitive and Demand Analysis (Monitoring Competitor price via Rubicon Shop, Quarterly Price Quality Matrix )
▲ Hilton Brisbane Top 6 EBITDA hotel within Hilton Asia Pacific Region / Monthly Commercial call with VP Revenue Management
▲ Overall scored 90.5% Center of Excellence (Commercial Audit) after 2 month of boarding Hilton Brisbane in May 2014
▲ Maintaining RGI leader position with 113.9% YTD for Hilton Brisbane in a declining Market
▲ Build relationship with the ‘Big 4’ OTA market manager (Wotif, Expedia, Agoda & Booking)
▲ Provided covers for portfolio of hotels: DoubleTree Shenyang, Hilton Guangzhou Tianhe, Hilton Shanghai, DoubleTree Jiaxing, Hilton Pattaya, Garden Inn Bao’an Shenzhen

Crowne Plaza Shanghai Anting Golf (415 Rooms incl. 135 Service Apartments), (Shanghai | China)
Proximity of F1 Racing Course

(●) Duties , (■) Responsibilities & (▲) Achievements

●Recruiting of Reservation Department & Training For Sales & Marketing on Revenue Management principles & market segmentation & implementation of WISH,WANT,WALK in Group Quotes, Excel & English Training
● Budgeting of Total Revenue 2012 & 2013
●Integrated Business Plan System set-up, total revenue forecasting
●Implementation of Pricing Strategy per segmentation, rate category & description set up in Holidex
■ Implementation of Revenue Room Concept & conducting weekly Revenue Meeting
■ Sales call, contract negotiation & introducing new business to hotel (¥ 1.6 Million )
■ Conducting Sales & Marketing Monthly performance meeting which resulted in creating accountability of Sales Team
▲Developed “Buffet & Menu Engineering Tool” for F&B profitability, “Cluster Wedding Pace Chart”, ”Wedding Yield Calendar” to yield on Wedding Business, “F&B Forecasting Tool” to improve forecast accuracy “Reservation KIT” to improve reservation efficiency
▲ 2nd month of hotel opening in Oct ‘12, achieve positive GOP with a total Revenue of ¥ 4.75 Million
▲ 5th month of hotel opening in Jan’13, ranked #1 in F&B Revenue among 8 Crowne Plaza hotels in Shanghai with ¥ 4.01 Million
▲ “Wedding Yield Calendar” & “Reservation KIT” tools recognized by IHG Greater China as Top 3 most adopted idea on Hotel solutions in 2012
- Task force in Operations at the InterContinental Expo Shanghai during the "Greater China Leader Conference"
- Task force in Operations at the Crowne Plaza Lake Malaren Shanghai during the "Shanghai Golf Master 2011"
- Consultancy work in Revenue Management for Crowne Plaza Suzhou in 2011 on ARI Strategy for 2012

In charge of providing & supporting with analytical reports & recommendations to revenue managers & lead manager on 5 properties (Paris , La Defense | France )

+ TOTAL inventory of 1977 Rooms

Concorde LaFayette, 950 Rooms
Lutetita, 230 Rooms
Concorde Montparnasse, 354 Rooms
Concorde Opera 266 Rooms
Hotel du Louvre, 177 Room

(●) Duties , (■) Responsibilities & (▲) Achievements

● Daily Rates Changes on all systems for all 5 Hotels following the Revenue Manager’s restrictions.
● Weekly Report Generation (Lead Report, Length of Stay per channel per hotel,)
■ Assisting Revenue Manager & Cluster F&B Revenue Manager with Monthly consolidation of all 5 hotels
▲ Developed & Automated "Big Fish" report to track high impact Total Revenue & number of Leads
▲Developed & Implemented Banquet Optimization tool to measure Occupancy & Revenue per banquet space per status per market segmentation
▲ Assisted Branding Team to implement “FlickR” Social Media strategy