Damien Marchenay (IMHI 06): “Being international isn’t just about speaking several languages — it’s about thinking in several ways.”
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With a career spanning more than twenty years between Europe and Asia, Damien Marchenay (IMHI 06) embodies the philosophy of ESSEC’s IMHI programme (MSc in Hospitality Management): rigour, openness, and passion. From Bordeaux to Seoul, via Singapore and Hong Kong, the General Manager of the Mondrian Seoul Itaewon illustrates the idea that hospitality is above all a human adventure — and that the ESSEC spirit knows no borders.An international journey guided by a passion for hospitality
A graduate of ESSEC’s IMHI programme, Damien has built an impressive international career — from the Park Hyatt Paris-Vendôme to the Mondrian Seoul Itaewon, with stops in Monaco, Hong Kong, the Philippines, and China. Unlike many of his classmates who moved into strategic or corporate roles, he chose to remain at the operational core of the business: “My friends wanted to move into corporate or real estate; I wanted to perfect my operational skills.”
It was this attachment to technical excellence and human relations that led him to work in some of Asia’s most prestigious hotels. Today, as General Manager of the 300-room Mondrian Seoul Itaewon, he is preparing for his next challenge: taking over the Mondrian Singapore in 2026.
A hotel reflecting its manager: bold and innovative
The Mondrian Seoul Itaewon stands out on the Korean hotel scene: an “Instagrammable” concept, immersive design, a hidden reception to surprise guests, and a festive atmosphere with monthly parties hosting up to 500 people.
Opened in the midst of the pandemic, the hotel quickly found its local audience: “Our clientele is mostly Korean, but also American; the Mondrian brand is very well known in the United States.”
A global citizen manager
His management style reflects his open-mindedness: flat management, close relationships with his teams, and regular team dinners to build cohesion. “The early days were tough, but by introducing group briefings every evening at 5 p.m. followed by dinner, we changed the team dynamic.”
From Bordeaux to Seoul, via China, Damien has learned to adapt to different cultures: “Drop me in the middle of China, and I’ll find my way. Every border crossing is both a challenge and a thrill.”
For him, succeeding internationally means learning to think differently: “Being international isn’t just about speaking several languages; it’s about thinking in several ways. When you understand everyone’s priorities and stop judging, you become more agile.”
This openness is something he shares with both his teams and the alumni he mentors: “I always encourage them to keep studying, to expose themselves to new environments — that’s how you grow.”
The IMHI spirit: rigour and passion
When Damien speaks about ESSEC and the IMHI programme, he describes a demanding, memorable, and deeply human education: “At IMHI, we became real Excel experts! But above all, we met charismatic professors — strong personalities who truly inspired us.”
And he adds with a smile: “My best memory? My wife! She was also at IMHI.”
A clear-sighted view of the industry and the ESSEC network
For him, the ESSEC network and the IMHI training are true assets: “Between two similar CVs, the IMHI mention makes the difference. We don’t always realise the strength of the ESSEC name, but it opens doors.”
His VP for Asia is also an IMHI graduate — “one year ahead of me” — proof that the connections built at school continue to bear fruit.
He also believes in the importance of networking: “The ‘2.0’ version of networking is about going beyond traditional events. We could imagine more cross-club activities, mentoring, and helping students learn how to approach alumni more effectively.”
“ESSEC graduates are both entrepreneurs and artists”
Damien sums up the ESSEC spirit in one sentence: “ESSEC graduates are both entrepreneurs and artists: they work with conviction, sometimes at the expense of financial comfort. They live for their projects, not for money.”
A message for students and young graduates
For those who dream of an international career, his message is clear: “Hospitality is a complex profession — the art lies in making things appear simple. You have to love challenges, stay curious, and above all, learn to adapt.”
And for those hesitating to go abroad: “Singapore is an excellent starting point: a safe, open country where the school serves as an anchor. It’s a fantastic opportunity for growth.”
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