Panel : “Diversity, Equity & Inclusion”: Is a diverse workforce in the hospitality industry even possible?

Moderator: Michael Nowlis, Former IMHI Director, Programme Director Cambridge Institute for Sustainable Leadership (CISL)

·       Prof. Stefan Groeschl, Department Management at ESSEC Business School, Responsible Leadership, Sustainability, Workforce Diversity & Sport

·       Anne Catherine Nielsen (IMHI 1996), Founder of EquaMagna

·       Yann Bucaille, Founder of Café Joyeux

“We continue to rely on and reuse recycled theories on diversity and inclusion.”
Prof. Stefan Groeschl

"Psychological safety is a key step. This is limiting micro-aggressions on a daily basis, the subtle little things that we might not necessarily see.”
Anne Catherine Nielsen on the different steps of implementing Diversity, Inclusion, & Belonging (DIB)

"The reason we manage to be sustainable is we don’t look for extreme speed in terms of table turnover or service. We look for improvement, human improvement. We produce impact, and we want social impact."
Yann Bucaille on Café Joyeux